Terms of service

Welcome to Crinora. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Information

Crinora provides premium botanical hair care products for personal use. By placing an order on our website, you confirm that the information you provide is accurate, complete, and up to date.

2. Product Information

We make every effort to display product details, prices, images, and descriptions as accurately as possible. However, slight differences in packaging, color, or appearance may occur due to screen settings or product updates.

Our products are intended for external use only. Results may vary from person to person depending on hair type, scalp condition, routine, and consistency of use.

3. Orders & Payments

Once you place an order, you agree to provide correct billing, shipping, and contact information. Crinora reserves the right to cancel or refuse any order if information is incomplete, incorrect, or suspicious.

Prices may change without prior notice. Any discounts or offers are valid only during the stated promotional period.

4. Shipping & Delivery

We aim to process and deliver orders as quickly as possible. Delivery times may vary depending on location, courier service, weather conditions, or other factors beyond our control.

Customers are responsible for providing a complete and correct delivery address. Crinora will not be responsible for delays or failed deliveries caused by incorrect customer information.

5. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. For hygiene and safety reasons, opened or used products cannot be returned.

For damaged, leaking, or wrong items, customers must contact us within 24 hours of delivery with clear photos or videos.

6. Product Use & Safety

Please read all instructions before using any Crinora product. Avoid contact with eyes. If irritation occurs, discontinue use immediately.

Crinora is not responsible for any reaction caused by misuse, allergies, or failure to follow usage instructions.

7. Website Use

You agree not to misuse our website, copy our content, attempt unauthorized access, or use our website for fraudulent or harmful activities.

All website content, including images, text, branding, logos, and product descriptions, belongs to Crinora and may not be copied or reused without permission.

8. Limitation of Liability

Crinora will not be liable for indirect, accidental, or unexpected damages resulting from the use of our products or website. Product results are not guaranteed and may vary based on individual use.

9. Changes To Terms

Crinora may update these Terms of Service at any time. Changes will be posted on this page, and continued use of the website means you accept the updated terms.

10. Contact Information

For questions about these Terms of Service, orders, returns, or product support, contact us:

Phone / WhatsApp: 03197081245

Crinora — Nourish the Roots, Reveal the Glow.